Frequently Asked Questions
Is shipping free for perfume purchases?
No, shipping is not free. Shipping costs will be calculated at checkout based on the destination.
What are the delivery times?
For orders shipped to Italy, delivery takes place within 24/48 working hours , excluding Saturdays and Sundays.
For abroad, delivery takes on average 5 working days .
What is your return policy?
We accept returns within 30 days of receiving the product, as long as the item is intact and the packaging has not been opened .
The return is at the buyer's expense .
Are all products returnable?
Yes, you can return any product as long as it meets the conditions of our return policy: unused item, intact packaging, and returned within 30 days.
Return shipping costs are the responsibility of the customer.
Are your products Made in Italy?
Yes, all our products are entirely made in Italy , with artisanal care and selected raw materials.
